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DELIVERY



Offering an extensive catalogue of fine wines, inspired by passion and guided by an exclusive in-house methodology of data-driven market analysis, is only half of our mission: we know that delivering a great service is what transforms a simple sale into a pleasant and fulfilling experience you'll want to remember. Our aim is to offer our customers a reliable web site, a secure transaction, a friendly but professional feedback, a safe packaging and a fast shipment that you can easily track. We're not just selling: we want to make sure you'll think of Lady Wine next time you're looking for Excellence in wines.

    Please note that we currently ship wines from different warehouses: bottles whose price is expressed in GBP are shipped from the UK, while bottles whose price is expressed in EURO are shipped from Italy. Therefore different conditions may apply, depending on where you want the products to be delivered to. Here are our warehouses and how you can benefit from their different locations:



Satyrio, London, UK | Code SAT


Located in Aldgate, London, Satyrio is a stylish fine dining Italian restaurant and wine boutique.

  • Collection of wines stored there, all of which come with paid duties, can be arranged with our staff
  • Shipping is always free within UK mainland for orders of £1.000,00 or more. Otherwise, shipping costs for both national and international destinations are automatically added during the checkout process and you can always review the total amount due before completing your order. Please note that if the amount of your order is less than £1.000,00 shop prices will be applied.
  • For orders over four cases or other informations regarding international deliveries please feel free to contact our Web Customer Care department by email at info (at) lady-wine.com

Seabrook, London, UK | Code SBR


Wines stored at this warehouse are into a “bond” status: this means that they have not passed through customs and no Duty or VAT has been paid on them yet.

  • Minimum order for wines stored at this location is £1.000,00 Free shipping is currently not available from our Seabrook Warehouse.
  • Shipping costs for wines stored at Seabrook are automatically added during the checkout process: you can always review the total amount of your order before completing the purchase.
  • For orders over four cases or other informations regarding international deliveries please feel free to contact us by email at info (at) lady-wine.com

Bottega d’Arte, Cervia, Italy | Code BOND


Wines stored at this warehouse are into a “bond” status: this means that they have not passed through customs and no Duty or VAT has been paid on them yet.

  • Wines stored at Bottega d’Arte are shipped for free to Italy’s mainland for minimum orders of €1.000,00 and collection at the site can be arranged as well. Otherwise, the shipping costs are automatically added during the checkout process: you can always review the total amount of your order before completing the purchase. Please note that if the amount of your order is less than €1.000,00 shop prices will be applied.
  • Shipping to another warehouse can’t be classified as a “mainland destination”
  • For orders over four cases or other informations regarding international deliveries please feel free to contact us by email at info (at) lady-wine.com

Lady Wine Logistics, Italy | Code LWL


Wines stored at this warehouse are into a “bond” status: this means that they have not passed through customs and no Duty or VAT has been paid on them yet.

  • Wines stored at Lady Wine Logistics are shipped for free to Italy’s mainland for minimum orders of €1.000,00 but no collection at the site can be arranged
  • If your order does note equal or exceed this amount the shipping costs are automatically added during the checkout process: you can always review the total amount of your order before completing the purchase. If the amount of your order is less than €1.000,00 shop prices will be applied.
  • Please note that shipping to another warehouse can’t be classified as a “mainland destination”
  • For orders over four cases or other informations regarding international deliveries please feel free to contact us by email at info (at) lady-wine.com

my picture  PLEASE REMEMBER THAT FURTHER INFORMATIONS ABOUT OUR CUSTOMER-ORIENTED POLICIES ARE ALWAYS AVAILABLE IN THE FAQ AND LEGAL AREAS OF THIS SITE: YOU'LL FIND THE LINKS BELOW.